Returns & Exchanges

At LONDI, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn items in their original condition. If your new fashion piece isn't the perfect fit, we make the return process simple and efficient.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are still attached.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Refund

  Drop your package at any authorized courier location; once received and inspected, your refund will be processed within 5-7 business days.